n8n Automation Services: Why We Use It Instead of Zapier
Why we use n8n for automation projects instead of Zapier. The benefits, use cases, and when switching makes sense.

n8n Automation Services: Why We Use It Instead of Zapier
When it comes to workflow automation, most people think of Zapier first. But at Balane Tech, we've been using almost exclusively n8n since 2024. Why? In this article, we explain the reasons and show when n8n is the better choice.
Table of Contents
- What is n8n?
- n8n vs. Zapier: The Comparison
- When n8n is the Better Choice
- Typical Use Cases
- Cost Comparison
- FAQ
What is n8n?
n8n (pronounced "n-eight-n") is an open-source workflow automation platform. Like Zapier, it connects different apps and services - but with significantly more flexibility and control.
Key Features
1. Open Source
- Code is public on GitHub
- No vendor lock-in
- Community-driven
2. Self-Hostable
- Run on your own servers
- Full data control
- No external dependencies
3. Code Flexibility
- JavaScript/Python directly in workflows
- Custom functions
- Complex logic possible
4. Visual Editor
- Drag & drop interface
- Easy for non-developers
- Clear workflows
n8n vs. Zapier: The Comparison
Feature Comparison
| Feature | n8n | Zapier |
|---|---|---|
| Self-Hosting | ✓ | ✗ |
| Open Source | ✓ | ✗ |
| Custom Code | ✓ (JS/Python) | Limited |
| Complex Logic | ✓ | Limited |
| Branching/Loops | ✓ | Limited |
| Error Handling | Advanced | Basic |
| API Calls | Unlimited | Limited |
| Execution Time | Unlimited | 30 sec - 5 min |
| Webhooks | ✓ | ✓ |
| Scheduled Triggers | ✓ | ✓ |
| Multi-Trigger | ✓ | Extra cost |
| Sub-Workflows | ✓ | ✗ |
Ease of Use
| Aspect | n8n | Zapier |
|---|---|---|
| Getting Started | Medium | Very Easy |
| Simple Automations | Similar | Similar |
| Complex Automations | Easier | Harder |
| Debugging | Better | Limited |
| Documentation | Good | Very Good |
Integrations
| Aspect | n8n | Zapier |
|---|---|---|
| Native Integrations | ~400+ | ~5000+ |
| API Integration | Very Flexible | Possible |
| Custom Apps | Easy to Build | More Complex |
| Community Nodes | Yes | No |
When n8n is the Better Choice
1. High Volumes
When you run many automations:
- Zapier: Per-task pricing (expensive at volume)
- n8n: Flat-rate or self-hosted (unlimited)
Break-even: From ~5,000 tasks/month, n8n almost always pays off financially.
2. Complex Logic
When your workflows need more than "If This Then That":
- Loops over lists
- Nested conditions
- Error handling with retry
- Sub-workflows
3. Sensitive Data
When data shouldn't flow through third parties:
- Self-hosting = full control
- GDPR compliance easier
- No data with US provider
4. Custom Integrations
When you use APIs that Zapier doesn't have:
- n8n: HTTP Request node for any API
- Zapier: Limited to available integrations
5. Long-term Investment
When automation becomes a core asset:
- No vendor lock-in
- Workflow code belongs to you
- Scales with your growth
Typical Use Cases
1. Lead Processing Pipeline
Scenario: Process leads from different sources
Workflow:
- Webhook receives lead (website, LinkedIn, etc.)
- Duplicate check against CRM
- Data enrichment via API (Clearbit, etc.)
- Lead scoring based on criteria
- Create CRM entry
- Slack notification to sales
- Start automatic email sequence
Why n8n: Complex logic, multiple API calls, custom scoring.
2. Content Syndication
Scenario: Automatically distribute blog posts on all channels
Workflow:
- Monitor RSS feed
- Detect new post
- Format for each platform
- Post on LinkedIn, Twitter, newsletter
- Track in analytics sheet
Why n8n: Loops over platforms, custom formatting.
3. Customer Onboarding Automation
Scenario: Fully automatically onboard new customers
Workflow:
- Payment detected in Stripe
- Create account in SaaS tool
- Send welcome email
- Create Slack channel
- Book onboarding appointments
- Provide documentation
- After 3 days: Check-in email
Why n8n: Multi-step, delays, error handling important.
4. Data Synchronization
Scenario: Keep data synchronized between systems
Workflow:
- Change detected in System A
- Transform data
- Update in Systems B, C, D
- On conflict: Notification
- Write audit log
Why n8n: Complex transformations, multi-output.
5. AI Workflows
Scenario: Integrate AI into workflows
Workflow:
- Receive support ticket
- Categorize with GPT
- Search knowledge base
- Generate response draft
- Send to agent for review
Why n8n: Native AI nodes, long execution time possible.
Cost Comparison
Monthly Costs by Volume
| Tasks/Month | Zapier | n8n Cloud | n8n Self-Hosted |
|---|---|---|---|
| 1,000 | €49 | €20 | €0 + Server |
| 5,000 | €129 | €20 | €0 + Server |
| 10,000 | €329 | €50 | €0 + Server |
| 50,000 | €599+ | €120 | €0 + Server |
| 100,000+ | Custom | €120-€500 | €0 + Server |
Self-Hosting Costs
| Item | Cost/Month |
|---|---|
| VPS (2GB RAM, 2 CPU) | €10-€30 |
| Database (optional) | €0-€20 |
| Backup | €5-€10 |
| Total | €15-€60 |
TCO Over 12 Months (10,000 Tasks/Month)
| Solution | Annual Costs |
|---|---|
| Zapier | €3,948 |
| n8n Cloud | €600 |
| n8n Self-Hosted | €180-€720 + Setup |
Conclusion
n8n isn't for everyone - but for most professional automation projects, it's the better choice. More flexibility, lower costs at volume, full data control.
At Balane Tech, we're n8n specialists. We help you with setup, workflow development, and migration from Zapier. Contact us for a free initial consultation.
FAQ
Is n8n harder to learn than Zapier?
For simple automations, similar. For complex ones, n8n is actually easier because it offers more possibilities.
Can I migrate from Zapier to n8n?
Yes, but workflows need to be rebuilt. There's no automatic migration.
Do I need programming skills for n8n?
Not necessarily. The visual editor is very powerful. For complex logic, basic JavaScript knowledge helps.
How reliable is n8n self-hosted?
Very reliable with correct setup. Use Docker, regular backups, and monitoring.
What happens if n8n as a company disappears?
Being open source: Community can continue. Your code belongs to you.
Is there support for n8n?
n8n Cloud: Yes, included. Self-hosted: Community forum or paid enterprise support.



