Three perspectives on the same process.
Balane works with mid-sized companies in the DACH region on software, processes and decisions. Not in isolation — in the same workshop, through three lenses at once.
We do not work „holistically" — a term that has stopped meaning anything. We work simultaneously: psychology, technology and business at once.
— Jonas Höttler · Founder
Technology, psychology, business.
Every project is examined from all three angles — the cause is rarely where the symptom shows.
Technology
Custom software · web apps · automations · dashboards · integrations
Development and integration along existing workflows — software that adapts to the process, not the other way around.
Psychology
Roles · handovers · ownership · decision paths
Analysis of where work actually gets stuck: handovers, unclear ownership, decision bottlenecks.
Business
Business case · prioritisation · ROI
Every measure is costed before it is built: effort against impact. Only what carries its weight gets built.
What we have built.
Our own platforms and tools, each live on its own domain. Proof, not promises.
From the journal.
Notes on technology, psychology and business — written out of the daily work.
Stop Drawing Processes — Start Running Them
A flowchart is a picture; a process is a system. Why the most useful way to document and analyse how work flows isn't a static map, but a model you can run under load — and watch the bottleneck appear.
From Paper Stacks to a Real-Time Fleet: a Haulage Firm Goes Digital
A driver app, an admin portal and a digital departure check for a mid-sized haulage company — multilingual, GDPR-compliant and in production. A case study with no names, but plenty of substance.
What Used to Take Months: The Case for Building Your Own Tools
A tool that once cost months of development and a small fortune now takes weeks. Why that flips the build-versus-buy question for mid-sized companies – told through one logistics case.
Thirty minutes of conversation usually bring more clarity than thirty pages of proposal.— Jonas HöttlerSee consulting formats