Where is your business losing time and money?
I look at how your processes run, advise you on technology and build what is missing: software, integrations, automation. You have one point of contact from the first analysis to day-to-day operation, and your own numbers show whether it paid off.
30 minutesfreevideo callno sales pitch
Prefer writing? contact@balane.tech
Does this sound familiar?
Five situations almost every growing company knows. Next to each: what usually sits behind it. It is rarely the first thing you would suspect.
| What you see | What usually sits behind it |
|---|---|
| The order confirmation sits in three systems and is complete in none of them. | No system is in charge. Data gets copied instead of shared.Systems |
| Two people maintain the same spreadsheet. Nobody is quite sure which version counts. | Nobody owns the number, so everybody owns it a little.People |
| When one particular person is on holiday, the customers call you. | The knowledge lives in one head instead of in the process.People |
| The numbers for the monthly meeting get put together by hand the night before. | The data exists, just not in one place. Reporting is manual work.Systems |
| Everyone knows something is stuck. Nobody can say what it costs. | The problem was never worked out in euros. So it loses every discussion about priorities.Numbers |
Three questions, a first assessment.
No email address, no form. At the end you know where to look first, and what you can do tomorrow on your own.
Question 1 of 3
What tells you first that something is stuck?
Your answers
- Numbers0/3
- People0/3
- Systems0/3
Each answer counts towards one of the three areas.
What you can hire me for.
Four areas that come together in many projects. You can start with any of them, and you keep the same point of contact across all four.
Consulting & process optimisation
I find out where your processes lose time and money, and change the process.
For example:
- Mapping processes and ranking bottlenecks by cost
- Simplifying hand-offs between departments
- Bottleneck diagnosis at a fixed price, from €1,500
Technology & IT consulting
Which systems you need, which you don’t, and how they fit together. Vendor-independent.
For example:
- Choosing ERP, CRM or industry software
- Sorting out existing systems: what stays, what gets replaced
- Reports and analyses that build themselves
Custom development
Software, web applications and integrations built around how your business works.
For example:
- Internal tools and web applications
- Integrations between programs that do not talk to each other
- Bespoke Odoo modules
Automation & AI
Repetitive manual work becomes a process that runs by itself. AI where it pays off.
For example:
- Processing enquiries, receipts and orders automatically
- Moving data between programs without retyping it
- AI for texts and documents, where it pays off
How a project runs.
A project is not done when the software goes live. It is done when the number that made you start has moved. Whatever the measurement shows is the starting point for the next improvement.
Find where time and money get lost.
Trouble rarely shows up where its cause sits. I look at your processes, talk to the people who run them every day, and work out what the problem costs you per month.
- What you have afterwards
- A map of your processes with bottlenecks ranked by cost, and the one metric you will later read success from.
Fig. 01One process, a pile-up before approvalSchematic Change what solves the problem. Nothing more.
Sometimes that is new software, sometimes an automation, often a different process first. You get the changes in the order that pays off for you fastest. Your people are involved from day one, so nobody ends up working around the new way.
- What you have afterwards
- A changed process that holds up in daily work, with software you own and that someone can explain to you.
Fig. 02Same process: standard case rerouted, approval automatedSchematic Measure whether it worked.
Before the start you decide how you will recognise success: lead time, error rate, hours per week. After launch it gets measured again at fixed intervals. If the number has not moved, you see why, and it gets adjusted.
- What you have afterwards
- In black and white, what the change brought you, and where the next step pays off.
Fig. 03Before, target, measured courseSchematic
Start small, then decide.
You do not have to commit to anything big to find out where things are stuck. Every step has a fixed price and a result that is useful to you even without the next step. Then you decide whether to go on.
30 minutes · free
Intro call
You describe where things are stuck. You find out whether I can help and which step makes sense, even if it is not with me.
Bottleneck diagnosis
€1,500 · 5 business days
Triage
A two-page memo: the suspected bottlenecks, a traffic-light verdict and a clear recommendation to go on or to stop.
Bottleneck diagnosis
from €5,900 · 7–10 business days
Diagnosis
A map of your processes, the five biggest bottlenecks with their cost in euros, a recommendation for each and a 90-day plan.
Effort based on the diagnosis
Implementation
I change and build what the diagnosis recommends, and measure whether it works. As a package with the diagnosis: €18,000–45,000, 6–8 weeks.
30 minutesfreevideo callno sales pitch
Prefer writing? contact@balane.tech
Fixed prices, payment after delivery. If I see no approach worth paying for, I tell you so and advise against hiring me.
Bottleneck diagnosis in detailYou talk to the person who does the work.
balane is a one-person business. You talk to me in the intro call, and you work with the same person afterwards, on the analysis just as on the software. Where it makes sense, I bring in people I have known for years. I remain your point of contact.
You get three views of the same problem: commercial, psychological and technical. New software helps you little if your people work around the process afterwards. A better process helps you little if the numbers do not support it.
For you, that means explaining your situation once, not three times. Nothing gets lost between advice and delivery, and you always know whom to call.
Jonas Höttler
Founder. M.Sc. Digital Psychology, B.Sc. Business Psychology.
Notes
All notes4,333 job ads in the mid-market. First thesis: AI is barely a topic.
Thousands of mid-sized firms, observed continuously and counted: what do they publish themselves? First thesis from 4,333 job ads: AI is barely a topic.
Mid-Market · Market Observation · AI · Job Ads
What a Change Really Costs: Process, Data and Systems Belong Together
Automating a way of working always changes three things at once: the process itself, the data underneath it, and the systems that carry both. When those sit in three separate documents, every cost estimate is a guess. A simpler way to do it, and what AI is allowed to do here.
Automation · IT Landscape · Cost Estimation · Data Quality
Automating Processes: What Pays Off and What Doesn't
Almost anything can be automated technically. So the arithmetic decides, not the feasibility: five variables, one case worked through in full.
Process Automation · Automation · ROI · Business Case
A conversation often clears up more than any website.
In 30 minutes you describe where things are stuck. You find out whether and how I can help, and what a sensible next step would be. Even if it is not with me.
30 minutesfreevideo callno sales pitch
Prefer writing? contact@balane.tech